Return policy
At ShopDalifornia, we take pride in the quality of our products and strive to provide the best experience for our customers. Due to the nature of our goods, all sales are final. We do not accept returns or exchanges under any circumstances.
However, if you receive a product that is damaged, defective, or incorrect, please contact our customer support team within 7 days of delivery. While we do not guarantee refunds or replacements, we may evaluate your situation and offer a resolution at our sole discretion.
To be considered for a replacement or store credit, you must provide:
• A description of the issue
• Clear photo evidence of the product and packaging
• Proof of purchase (order number or receipt)
Please note:
• Requests made after the 7-day window will not be eligible for review.
• Shipping fees are non-refundable.
• Refunds will not be issued for buyer’s remorse or incorrect product choices.
We reserve the right to decline any request that does not meet our policy requirements.
For any questions or to report an issue, please email us at: info@ShopDalifornia.com
Shipping POLICY
At ShopDalifornia, we are committed to fast and secure shipping of all our products, including cannabis goods, hemp-derived items, and branded merchandise. Please review the following details before placing your order:
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📦 Order Processing
• Orders are typically processed within 1–3 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order has been shipped, including tracking information when available.
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🚚 Shipping Timeframes
• Standard Shipping: 3–7 business days (depending on your location).
• Express or Overnight Shipping (where available): 1–2 business days after processing.
Please note: Shipping times are estimates only and may vary due to carrier delays, weather, or other unforeseen factors.
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⚠️ Cannabis & Hemp Product Shipping
• We only ship cannabis and hemp-derived products to states where they are legal.
• It is your responsibility to know the laws in your state before placing an order.
• We reserve the right to cancel any order that does not comply with state or federal regulations.
• All cannabis/hemp products are shipped discreetly and legally compliant under the 2018 Farm Bill guidelines (containing less than 0.3% Δ9 THC by dry weight).
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👕 Merchandise Shipping
• Branded merchandise (clothing, accessories, etc.) may ship separately from cannabis products.
• In some cases, fulfillment times for apparel may take 5–10 business days due to production or inventory.
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📦 Lost, Stolen, or Delayed Packages
• ShopDalifornia is not responsible for lost or stolen packages once marked as delivered by the carrier.
• If your tracking information shows a delay or delivery issue, please first contact the shipping carrier.
• For additional support, email us at info@shopdalifornia.com with your order number.
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📍 Shipping Restrictions
• We do not ship internationally at this time.
• We do not ship to P.O. Boxes or military bases (APO/FPO) for cannabis/hemp items.
faq's
What is THC-A?
THCA (tetrahydrocannabinolic acid) is the precursor to THC, meaning it converts into THC when heated.
Is THC-A legal to ship across the United States?
Yes, we ship THCA products to states where hemp is legal under the 2018 Farm Bill.
Will THCA get me high?
Yes, when you smoke, vape, or cook THCA, it undergoes decarboxylation, turning into THC, which has psychoactive effects.
Do you ship THCA products to other states?
Yes, we ship THCA products to states where hemp is legal under the 2018 Farm Bill.
Which states do you ship THCA products to?
We ship to all states where hemp-derived THCA is legal and compliant with local laws. Please check your state’s regulations before ordering.
Where do we deliver?
We currently only deliver within the DFW area. Check our delivery map or enter your address at checkout to confirm availability.
How long does delivery take?
We offer fast and reliable delivery, with most orders arriving within 60 minutes or less, depending on your location.
What should I do if my order is incorrect or missing items?
If there’s an issue with your order, contact our support team at [info@ShopDalifornia.com] within 24 hours. We’ll make it right!
Do I need to be present for delivery?
Yes, the recipient must be present and provide a valid ID at the time of delivery to confirm they meet the legal age requirement.
What happens if I'm not home for delivery ?
If no one is available to receive the delivery, we will attempt to contact you. Orders not delivered may be canceled, and a restocking fee may apply.